What is Vtiger? Customer Relationship Management^Sales Force Automation^ Customer Support & Service^ Leads Management^Customer Insights & History^Marketing Automation^Customer Self-Service Portal^Activity Management^Marketing campaign^Inventory Management
VTiger CRM is a widely used product with thousands of users in dozens of countries. VTiger Capabilities include sales force automation, customer support, marketing automation, activity management, calendaring, inventory management, security management and email integration. VTiger CRM also provides, enterprise grade business productivity enhancement add-ons including but not limited to Customer Portal , Microsoft Outlook and Word Plug-in, Thunderbird Extension.
VTiger CRM has been deployed by thousands of enterprises in various industries around the globe. vTiger CRM customers include Aegon USA, Nokia, NYSE Euronext, German Postbank, Datentechnik, Data HQ Limited (UK), Eon Products, and American Broadband Family Of Companies.
Sales Force Automation (SFA) is an important CRM function that streamlines and enhances the operations of your sales team. SFA includes the key activities needed by your sales team including Lead Management, Opportunity Management, Account & Contact Management, Sales Pipeline Management, Sales Forecasting, Sales Analytics, and others.
Sales leads are a vital resource for sales and vtiger CRM offers sales teams a full range of lead management functions.
Opportunity Management is another important sales function covered by vtiger CRM. Opportunities are labeled Potentials in vtiger CRM. vtiger includes the following features for Opportunity Management:
vtiger CRM provides enterprise quality Customer Support & Service features, such as Ticket Management, Knowledge Management, Customer Self Service Portal, Reports, and Support Statistics specifically useful for your organization's customer support force. You can also use other customer support-related modules, such as Products, Activity Management, Calendar, Contact Management, and so on.
vtiger CRM provides Campaign Management, E-mail Marketing, Online Lead Forms, Product Management specifically useful for your organization-wide marketing requirements. You can also use other marketing-related modules, such as Calendaring, Contact Management, File Attachments, and so on.