What is Astrisk? Your Office Phone System^ A Powerful PABX System^ A Call Center Solution^ A Communication Platform^ It's a VOIP Gateway^ Your Hosted PABX System^ Your Cloud-Based PABX System^ An Auto-Dialer^ A VoiceMail System
Asterisk is a powerful, highly flexible, customizable, open-source and best-value-for-money communication platform, which is quickly replacing legacy no-flexible proprietary PABX System and proprietary communication platforms world-wide.
Small Businesses can use Asterisk as an Office PABX system. It includes mobility support through which your employees can remain connected to attend calls while away or on the move. It also includes support for IVR (Voice) Menus, conference calls, call-recording, voicemails and much more features at fraction of the cost
Call Center Solutions, Workforce Mobility, Inter-Branch Call Routing, Unified Communication, High Availability, 700+ PABX features, Complex/Powerful Dialplans, Application Integration, Platform Scripting and No-Licensing cost per feature are more then enough reason to consider Asterisk in Larger Deployments.
Asterisk being opensource communication platform, provide endless possibilities in creating specialized communication applications/plugins. For example a call (Audio/Video) can automatically be placed by security system. You can activate emergency mode, turn on/off equipment, control applications right from your phone without any data connectivity.
Asterisk powers IP PBX systems, VoIP gateways, conference servers, IVR Systems, VoiceMail Servers and Call Centers. It is used by small businesses, large businesses, call centers, carriers and governments worldwide.
Asterisk is an enabling technology tailored for a variety of vertical markets. Asterisk solves a wide range of challenges, from common PBX and key system replacements to highly-specialized VOIP enabled applications.
Asterisk is a complete telecommunications platform and represents a highly valuable piece of software for a number of reasons:
extreme cost reduction combined with low-cost Linux® telephony hardware, Asterisk can be used to create a PBX at a fraction of the price of traditional PBX and key systems, while providing a level of functionality exceeding that of many of the most expensive systems available.
control of your phone system. Once a call is in a Linux® box with Asterisk, anything can be done to it. In the same way that Apache gives the user fine-grained control over virtually every aspect of its operation (and its Open Source nature gives even more flexibility), the same applies to Asterisk.
rapid deployment and development of your PBX and IVR applications. Its powerful CLI and text configuration files allow both rapid configuration and real-time diagnostics.
rich broad feature base provides features such as voicemail, voice menus, IVR and conferencing which are very expensive for proprietary systems, and also allows new features to be added rapidly and with minimal effort.
Asterisk can be configured as the core of an IP or hybrid PBX, switching calls, managing routes, enabling features, and connecting callers with the outside world over IP, analog (POTS), and digital (T1/E1) connections.
Asterisk provides all of the features you would expect from a PBX including many advanced features that are often associated with high end (and high cost) proprietary PBXs. Asterisk's architecture is designed for maximum flexibility and supports Voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware.
It can also be built out as the heart of a media gateway, bridging the legacy PSTN to the expanding world of IP telephony. Asterisk’s modular architecture allows it to convert between a wide range of communications protocols and media codecs. Asterisk as a feature/media server.
Need an IVR? Asterisk’s got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? Asterisk does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok.
Asterisk has been adopted by call centers around the world based on its flexibility. Call center and contact center developers have built complete ACD systems based on Asterisk. Asterisk has also added new life to existing call center solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialing, and more.
Internet Telephony Service Providers (ITSPs), competitive local exchange carriers (CLECS) and even first-tier incumbents have discovered the power of open source communications with Asterisk. Feature servers, hosted services clusters, voicemail systems, pre-paid calling solutions, all based on Asterisk have helped reduce costs and enabled flexibility.
Asterisk has become the basis for thousands of communications solutions. If you need to communicate, Asterisk is your answer.
Following is typical call features supported by Asterisk.